Hear from Our Customers
You’re not looking for a cleanup crew. You’re looking for your normal back.
That means walking into rooms that don’t smell like smoke. Opening closets without that acrid burn in your nose. Sleeping in your own bed again without wondering if the air is safe. It means your business reopens on schedule, your tenants stay put, and your insurance adjuster signs off without a fight.
Fire damage doesn’t end when the flames go out. Water from hoses soaks into walls. Soot settles into HVAC ducts. Smoke odor clings to everything fabric. You need more than someone with a mop and a shop vac.
You need a fire restoration team that understands how damage spreads, how insurance works, and how to document every step so you’re covered. That’s what separates a real restoration from a surface-level cleanup that falls apart three weeks later.
We’ve been handling fire and smoke restoration in Atlanta, IN and surrounding areas for over eight years. We’re IICRC-certified in water, fire, and mold remediation. We’re not a franchise call center routing your emergency to whoever’s available.
When you call, you get a live person. When we say 60 to 90 minutes, we mean it. We show up with the right equipment, the right credentials, and the right attitude—calm, competent, and ready to work.
Atlanta’s older housing stock means we deal with everything from asbestos concerns to tricky crawl spaces. We know the local insurance adjusters. We know what documentation they need. And we know how to move fast without cutting corners, because in this work, shortcuts cost you more later.
First, we answer the phone. Not a voicemail. Not an answering service. A real person who can dispatch a crew to your Atlanta property within 60 to 90 minutes.
When we arrive, we assess the damage and explain what needs to happen next. We document everything with photos and moisture mapping before we touch anything—because your insurance company will ask for it. We set up containment barriers and HEPA filtration to keep soot and smoke from spreading to clean areas. Then we start the actual restoration work: removing damaged materials, cleaning soot from surfaces, extracting water, and setting up drying equipment.
Within 24 hours, you get a full report. Every 48 hours after that, we update you on progress. No guessing. No chasing us down for answers.
Once the space is dry, clean, and odor-free, we walk you through it. We check moisture levels. We verify air quality. And 14 days later, we follow up to make sure everything’s still holding up. If something’s off, we come back and make it right.
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Fire restoration isn’t just about cleaning up what you can see. It’s about addressing what you can’t—smoke particles in your HVAC system, moisture trapped in wall cavities, soot residue on surfaces that looks clean but isn’t.
We handle emergency board-up and tarping if your property’s been compromised. We extract water from firefighting efforts and dry out structural materials before mold takes hold. We remove soot and smoke residue using specialized cleaning agents that won’t damage your surfaces. We pack out and store contents that can be saved, and we dispose of what can’t.
Smoke odor elimination is one of the hardest parts of fire restoration, and it’s where most companies fall short. We use thermal fogging, ozone treatment, and hydroxyl generators depending on what your property needs. We also clean or replace HVAC filters and ductwork, because running your system with contaminated ducts just recirculates smoke particles.
In Atlanta, where older homes may have lead paint or asbestos, we follow EPA protocols to keep everyone safe. And because Indiana’s weather swings between freeze and humidity, we monitor drying conditions closely to prevent secondary damage. Every step is documented with Xactimate-aligned pricing so your insurance claim goes through without surprises.
It depends on the extent of the damage, but most residential fire restoration projects take one to two weeks from start to finish. That includes drying time, cleaning, odor removal, and final walkthrough.
Smaller fires confined to one room can sometimes be wrapped up in three to five days. Larger fires that affect multiple rooms or require structural drying and contents pack-out will take longer. Insurance timelines can also add a few days if there are delays in approval or adjuster visits.
What slows things down most is hidden moisture or lingering smoke odor. If we rush the drying process, you’ll end up with mold. If we don’t treat odor properly, it comes back. We’d rather take an extra few days and do it right than hand you keys to a property that still smells like smoke or has moisture creeping through the walls. You’ll get a timeline during the initial assessment, and we update you every 48 hours so you’re never left wondering.
Most homeowner’s and commercial property insurance policies cover fire damage restoration, including cleanup, smoke removal, water extraction from firefighting, and contents restoration. But coverage varies depending on your policy, deductible, and the cause of the fire.
We work directly with your insurance company to document the damage, provide estimates using Xactimate software (the same system adjusters use), and advocate for full coverage. That means detailed photos, moisture maps, and progress reports that meet insurance standards. We’ve worked with most of the major carriers, and we know what documentation they require.
If your claim gets pushback, we can provide additional evidence or clarification. We don’t inflate costs or add unnecessary line items—our pricing aligns with industry standards, so adjusters don’t have a reason to deny or reduce your claim. For non-insurance jobs, we offer upfront pricing and discounts for military, seniors, first responders, and teachers. The goal is to make the financial side as straightforward as the restoration itself.
Smoke odor doesn’t just sit on surfaces—it penetrates porous materials like drywall, insulation, upholstery, and wood. Cleaning visible soot helps, but it won’t eliminate the smell. You need a combination of deep cleaning, air filtration, and odor neutralization.
We start by removing any materials that are too damaged to save—burned insulation, charred wood, smoke-saturated drywall. Then we clean all remaining surfaces with specialized agents designed for soot and smoke residue. We also clean or replace HVAC filters and ductwork, because running your system with contaminated ducts just recirculates the odor.
For odor neutralization, we use thermal fogging, ozone treatment, or hydroxyl generators depending on the situation. Thermal fogging releases a deodorizing mist that penetrates the same places smoke did. Ozone treatment chemically alters odor molecules, but it requires the space to be unoccupied. Hydroxyl generators are safe to use while people are present and work well for ongoing odor control. We test air quality after treatment to confirm the odor is gone—not just masked.
It depends on what was damaged and how badly. Structural items like framing and drywall can often be dried and restored if they’re not charred. Contents like furniture, electronics, clothing, and documents have a better chance if they weren’t directly burned and if we can get to them quickly.
We provide contents pack-out and storage for items that can be saved but need to be removed from the property during restoration. We inventory everything, clean it using specialized techniques (dry cleaning for fabrics, ultrasonic cleaning for electronics, document drying for paper goods), and store it in a climate-controlled facility until your property is ready.
Items that are too damaged to restore get documented and photographed for your insurance claim. We don’t make that call lightly—we’d rather save what we can. But we also won’t tell you something’s fine when it’s not, because that just sets you up for problems later. You’ll get a clear assessment of what’s salvageable, what’s borderline, and what needs to be replaced, and we’ll walk you through the options so you can make the call.
Yes. Fire damage almost always comes with water damage from hoses, sprinklers, or suppression systems. That water needs to be extracted and dried out fast, or you’ll have mold growth within 24 to 48 hours.
We bring industrial-grade extraction equipment and dehumidifiers to pull water out of carpets, padding, drywall, and structural materials. We use moisture meters and thermal imaging to find hidden water in wall cavities, under flooring, and in ceilings. Then we set up drying equipment and monitor moisture levels daily until everything’s back to normal.
Indiana’s humidity makes drying tricky—if conditions aren’t controlled, materials stay damp longer and mold risk goes up. We adjust our equipment based on temperature, humidity, and airflow to create the right drying environment. All of this gets documented and reported to your insurance company as part of the fire restoration claim, so you’re not stuck paying for water damage mitigation separately. It’s all part of getting your property back to pre-loss condition.
We answer the phone when you call. We show up in 60 to 90 minutes, not four hours later. We document everything from day one so your insurance claim doesn’t get delayed or denied. And we follow up 14 days after the job to make sure everything’s still good.
Most fire restoration companies are either big franchises that treat you like a ticket number, or small operators who don’t have the equipment or credentials to handle complex jobs. We’re local, IICRC-certified, and we’ve been doing this in Atlanta and the surrounding area since 2016. We know the local building stock, the insurance adjusters, and the kind of damage Indiana weather can cause.
We also don’t disappear once the check clears. You get progress updates every 48 hours. You get a dedicated claims liaison if insurance is involved. You get a post-job walkthrough and a follow-up call two weeks later. If something’s not right, we come back and fix it. That’s not a marketing line—it’s how we’ve stayed in business for eight years in a market where fly-by-night contractors come and go every season.
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