Hear from Our Customers
The smell is gone. The soot is cleaned from places you didn’t even know it reached. Your walls, your belongings, your air—all of it treated with the kind of attention that makes a space livable again.
You’re not wondering if the damage is still spreading behind the drywall. You’re not second-guessing whether your insurance will cover it. You’re not stuck waiting on callbacks or vague timelines.
You have documentation. You have a clear scope. You have a team that showed up when we said we would and did exactly what we promised. And if something doesn’t look right two weeks later, you have a number to call—and someone who’ll actually pick up.
First, you talk to a real person. Not a voicemail. Not an answering service. Someone who can dispatch a crew immediately and walk you through what to expect.
Within 60 to 90 minutes, our team is on-site. We assess the damage, take photos, and start containment so smoke and soot don’t spread to unaffected areas. We use HEPA filtration and physical barriers to protect the rest of your home while we work.
Next comes the actual restoration. We remove soot from walls, ceilings, and contents. We clean your HVAC ducts so you’re not recirculating smoke particles every time the heat kicks on. We treat odors at the molecular level, not just cover them up. If items can be saved, we pack them out, clean them off-site, and return them when they’re ready.
Throughout the process, you get documentation. Photos, moisture maps, progress updates—all within 24 hours of starting, then every 48 hours after that. If you’re working with insurance, we handle the estimate using Xactimate, the same software your adjuster uses, so there’s no back-and-forth over line items.
When we’re done, we walk the property with you. Two weeks later, we follow up to make sure everything still looks and smells the way it should.
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Fire damage isn’t just about what burned. It’s about what the smoke touched, what the water from the hoses soaked, and what’s now sitting in your ductwork waiting to circulate.
Our fire and smoke restoration process covers structural cleaning, content recovery, odor neutralization, and air quality restoration. We clean soot from every surface—walls, ceilings, floors, even the hidden spaces behind outlets and inside cabinets. We assess whether drywall, insulation, or framing needs replacement or can be salvaged.
For homes in Amo and Hendricks County, we also account for the older housing stock common in the area. That means checking for hidden damage in crawl spaces, attics, and basements where fires often start or spread unnoticed. Indiana’s humidity and temperature swings can accelerate secondary damage, so we monitor moisture levels and dry out any water left behind by firefighting efforts.
If your HVAC system was running during the fire, we clean the ductwork. If you have items that look unsalvageable—family photos, heirlooms, documents—we use advanced content recovery techniques before calling it a loss. And if you’re dealing with insurance, we provide a detailed estimate, communicate directly with your adjuster, and help move your claim forward without you having to chase anyone down.
We’re on-site in 60 to 90 minutes after you call, and we answer our phone 24/7—no voicemail, no delays. Speed matters because fire damage doesn’t stop when the flames go out. Soot keeps etching into surfaces, smoke odor keeps penetrating porous materials, and water from extinguishing efforts starts soaking into floors and walls.
The longer you wait, the more expensive and complicated the restoration becomes. That’s especially true in Amo, where response times from other companies can stretch longer due to distance or availability. We built our business around fast response because we know that the first few hours determine how much of your property we can actually save.
When you call, you’ll speak to someone who can immediately dispatch a crew, answer your questions, and start coordinating with your insurance company if needed.
Most homeowners insurance policies cover fire damage restoration, including smoke cleanup, water removal from firefighting efforts, and structural repairs. What they don’t always cover well is the hassle of dealing with adjusters, documentation requirements, and estimate disputes.
That’s where we come in. We use Xactimate, the same estimating software your insurance company uses, so our scope and pricing align with what adjusters expect to see. We document everything with photos and detailed notes, and we communicate directly with your adjuster to keep your claim moving.
You’re not stuck paying out of pocket and waiting for reimbursement. We bill insurance directly in most cases. And if there’s a gap or a question about coverage, we’ll walk you through it in plain terms so you know exactly where you stand. For Amo residents, we also offer discounts on non-insurance restoration work for military members, seniors, first responders, and teachers.
Yes, but only if it’s done right. Smoke odor doesn’t just sit on surfaces—it penetrates drywall, insulation, ductwork, and anything porous. Masking it with air fresheners or ozone treatments alone won’t work long-term.
We treat smoke odor at the source. That means cleaning every affected surface, sealing porous materials that can’t be fully cleaned, and using thermal fogging or hydroxyl generators to neutralize odor molecules in the air and within materials. We also clean your HVAC system so you’re not recirculating smoke particles every time your furnace or AC runs.
For homes in Amo, this is especially important because older homes often have more porous materials—wood paneling, plaster, unsealed concrete—that hold odor longer than modern construction. We assess what can be cleaned, what needs to be sealed, and what needs to be replaced. If you can still smell smoke two weeks after we’re done, we come back. That’s part of our 14-day follow-up guarantee.
We evaluate every item to determine what can be saved and what’s too damaged to restore. For items that can be cleaned—furniture, electronics, clothing, documents, photos—we pack them out, take them to our facility, and use specialized cleaning techniques to remove soot and smoke residue.
This process is called content recovery, and it’s one of the most emotionally important parts of fire restoration. You’d be surprised what we can bring back. Family photos that look ruined can often be cleaned and digitally restored. Heirlooms that smell like smoke can be treated and returned. Electronics can be cleaned and tested.
For items that can’t be saved, we document everything for your insurance claim so you’re not left guessing what you’re entitled to replace. We also offer secure storage if you’re not ready to move items back into your home right away. In Amo and Hendricks County, where many families have lived in the same home for generations, we treat your belongings with the same care we’d want for our own.
It depends on the severity of the damage, but most residential fire restoration projects take between one and three weeks. Smaller fires confined to one room can be completed in a few days. Larger fires that affect multiple rooms or require structural repairs take longer.
Here’s what affects the timeline: the extent of smoke and soot damage, how much water was used to put out the fire, whether any structural elements need to be replaced, and how quickly your insurance approves the scope of work. We can’t control your insurance company’s timeline, but we can control ours.
We start mitigation immediately—containment, air scrubbing, surface cleaning—so damage doesn’t get worse while we wait on approvals. We provide progress updates every 48 hours so you know exactly where we are in the process. And we schedule our work around your needs, whether that means working evenings and weekends to get you back in faster or coordinating with contractors if you’re doing a larger rebuild. For Amo residents, we’re close enough to check in frequently and adjust our schedule as needed.
Absolutely. Water damage from hoses and extinguishers is one of the most common secondary issues after a fire, and it can cause just as much damage as the fire itself if it’s not addressed quickly. Water soaks into drywall, insulation, flooring, and subflooring. If it sits for more than 24 to 48 hours, mold starts growing.
We treat fire restoration and water damage mitigation as one integrated process. As soon as we arrive, we assess moisture levels using thermal imaging and moisture meters. We extract standing water, set up dehumidifiers and air movers, and monitor drying progress daily until everything is back to normal levels.
For homes in Amo, this is especially important because older homes often have crawl spaces, basements, and poor ventilation—all of which make water damage worse and mold growth more likely. We’re IICRC-certified in both fire restoration and water damage restoration, so you’re not juggling multiple companies or waiting on someone else to show up. We handle it all, document it all, and make sure your insurance claim reflects the full scope of work.
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