Hear from Our Customers
The smell is gone. The soot isn’t spreading. Your insurance adjuster has everything they need, and you’re not paying out of pocket while you wait for approval.
That’s what fire restoration should look like when it’s done right. You’re not guessing whether the air is safe or if the structure is stable. You’re getting documentation, containment, and a clear timeline—usually within the first 24 hours.
Most fire events in Danville involve more than just flames. Firefighting efforts leave behind standing water, soaked insulation, and humidity that turns into mold if it sits too long. You need a crew that handles all of it at once. Smoke damage cleanup includes HEPA filtration to stop particles from settling into unaffected rooms. Fire and smoke restoration means treating what you can see and what you can’t—odor molecules embedded in drywall, ash in your HVAC ducts, residue on every surface.
The outcome you’re after is simple: your home is livable again, your claim is processed without delays, and you didn’t have to become a restoration expert to make it happen.
You call our live-answer line. We don’t use a voicemail system or an answering service that takes a message. You talk to someone who can dispatch a crew immediately.
We’re on-site in 60 to 90 minutes in most cases. The first step is a fire damage inspection—assessing structure, airflow, moisture levels, and contamination. We set up containment barriers and HEPA filtration to keep smoke and soot from spreading into clean areas. If there’s water damage from hoses or sprinklers, we start extraction and drying right away.
Within 24 hours, you get a full report with photos, moisture maps, and a scope of work. We submit that directly to your insurance company if you want us to. Our pricing matches Xactimate, so your adjuster sees numbers they recognize and approve without hassle.
During the job, we wear shoe covers, protect your floors, and update you every 48 hours. If contents need to be packed out and stored while we work, we handle that too. After everything’s dry, clean, and deodorized, we walk the property with you and schedule a 14-day follow-up to make sure nothing was missed.
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Fire restoration includes smoke damage cleanup, soot removal, odor neutralization, and structural drying. If water was used to put out the flames, we treat that as a secondary emergency—extraction, dehumidification, and moisture monitoring to prevent mold.
We also clean or replace air ducts if they pulled in smoke during the event. HVAC systems can recirculate contaminated air for weeks if they’re not addressed. That’s why we include duct inspection and cleaning as part of fire and smoke restoration.
In Danville, where nearly 22% of homes were built between 2000 and 2009 and another 12% before the 1940s, construction materials vary widely. Older homes may have plaster, wood lath, and knob-and-tube wiring. Newer builds use OSB sheathing and synthetic insulation. Each reacts differently to heat, water, and smoke. We adjust our approach based on what your home is made of.
You also get contents pack-out and storage if needed, plus direct insurance billing so you’re not fronting costs while waiting for reimbursement. If the job qualifies for discounts—military, senior, first responder, teacher, or new customer—we apply those to non-insurance work.
We’re usually on-site within 60 to 90 minutes. That’s not a marketing claim—it’s our actual average response time for Danville and the surrounding area.
Speed matters because smoke residue becomes harder to remove the longer it sits. Soot is acidic and continues to etch into surfaces. Water from firefighting efforts starts soaking into subfloors and wall cavities, creating conditions for mold growth within 24 to 48 hours.
When you call, you reach a live person who can dispatch a certified crew immediately. We don’t wait until morning or the next business day. Fire damage restoration starts the moment we arrive, with containment, air filtration, and an initial assessment that gets documented and sent to you within 24 hours.
Most homeowners policies in Indiana cover fire damage, including the cost to repair or rebuild your home and replace damaged contents. The average home insurance cost in Indiana is around $1,655 annually, which is below the national average, and fire coverage is typically included in standard policies.
What gets tricky is the documentation. Your insurance company will ask for a sworn proof of loss, detailed photos, moisture readings, and a line-item estimate. That’s where most delays happen—incomplete paperwork or pricing that doesn’t match what the adjuster expects.
We handle that part. Our estimates use Xactimate, the same software your adjuster uses, so the numbers align from the start. We submit documentation directly to your carrier, and we can invoice them instead of you paying upfront and waiting for reimbursement. If you’re displaced and need temporary housing, loss of use coverage usually applies—we can walk you through that too.
Smoke damage cleanup starts with containment. We seal off affected areas so soot and odor don’t spread to rooms that weren’t touched by the fire. Then we set up HEPA filtration units to pull particulates out of the air.
Soot gets wiped from surfaces using dry sponges and specialized cleaners—not water, which can smear it deeper into porous materials. Odor removal involves more than air fresheners. We use hydroxyl generators or ozone treatment, depending on the situation, to break down odor molecules at a chemical level.
If smoke entered your HVAC system, we inspect and clean the ductwork. Otherwise, every time your furnace or AC kicks on, it recirculates contaminated air. We also check insulation, especially in attics and crawl spaces, because smoke can settle into fiberglass and cellulose. In Danville’s older homes, that’s a common issue—smoke travels through wall cavities and gets trapped in materials that aren’t easy to access.
It depends on the extent of the damage and whether the home is safe to occupy. If the fire was contained to one room and the rest of the house has clean air and no structural issues, you might be able to stay.
But if there’s widespread smoke contamination, active drying equipment running 24/7, or compromised structure, moving out temporarily is usually the safer choice. Your homeowners policy likely includes loss of use coverage, which pays for hotel stays, meals, and other living expenses while your home is uninhabitable.
We set up containment barriers and negative air pressure to isolate work zones, which helps if you’re staying in an unaffected part of the house. But drying equipment is loud, and the process can take several days depending on how much water was used to extinguish the fire. We’ll give you a realistic timeline during the initial inspection so you can plan accordingly.
Water damage from firefighting efforts is treated as a secondary emergency. We start extraction immediately using truck-mounted or portable pumps, depending on the volume. Then we place air movers and dehumidifiers to dry out floors, walls, and structural cavities.
We also take moisture readings with thermal cameras and pin meters to track progress. Drywall, insulation, and subflooring all hold water differently, and each material has a target moisture content before it’s considered dry. If we don’t hit those targets, mold starts growing—usually within 24 to 48 hours in Indiana’s humidity.
Fire and water restoration overlap more often than people expect. Danville’s housing stock includes a mix of older homes with plaster walls and newer builds with OSB sheathing. Both react differently to water. Plaster can crumble. OSB swells. We adjust drying techniques based on what your home is made of, and we document everything so your insurance company sees exactly what was affected and what we did to fix it.
A fire damage inspection covers structure, moisture, air quality, and contamination. We check for compromised framing, weakened drywall, and any areas where heat may have damaged electrical or plumbing systems.
We also map out moisture levels if water was used during firefighting. That includes walls, ceilings, subfloors, and insulation. Thermal imaging helps us find hidden pockets of water that aren’t visible on the surface.
Air quality gets tested for particulate levels and odor intensity. We document soot patterns, smoke residue, and any contents that need pack-out or disposal. All of this gets photographed and compiled into a report that goes to you and your insurance company within 24 hours. That report becomes the foundation for your claim and the scope of work we’ll follow during restoration. It’s detailed, and it’s designed to answer the questions your adjuster will ask before they even ask them.
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