Hear from Our Customers
The first 24 to 48 hours after a fire determine how much of your property you’ll actually save. Soot isn’t just black dust—it’s chemically corrosive. Left alone, it etches into glass, tarnishes metal, and permanently stains walls and fabrics.
Smoke particles are microscopic. They infiltrate your HVAC system, settle into upholstery, and cling to every porous surface. That smell doesn’t fade on its own. It gets worse.
Then there’s the water. Firefighting efforts leave behind gallons of it, soaking into subflooring, drywall, and insulation. Within 24 hours, mold starts growing. Within 48, structural wood begins to warp. The longer you wait, the more you’re paying to fix—not just fire damage, but everything that happens after.
Fast response stops the cascade. You get your property back instead of watching it deteriorate while you figure out what to do next.
We’ve been handling fire and smoke restoration in Fishers since 2016. We’re IICRC-certified in water damage restoration, applied structural drying, and applied microbial remediation—credentials that matter when your property and health are on the line.
You call, we answer. Not a voicemail, not an answering service—a live person who dispatches a certified crew to your door in 60 to 90 minutes. We bring containment barriers, HEPA filtration, moisture meters, thermal imaging, and everything else needed to stop damage in its tracks.
Fishers properties—especially older homes near downtown or around Geist—face specific risks. Freezing pipes burst in winter. Summer humidity accelerates mold after water damage. We know the local building stock, the insurance adjusters, and the climate patterns that make restoration here different than anywhere else.
You call our 24/7 line. We ask a few questions about what happened, what’s damaged, and whether the property is safe to enter. Then we’re on the way—usually within an hour.
First visit is assessment. We document everything with photos and moisture mapping, identify what’s salvageable, and set up containment to protect undamaged areas. You get a full report within 24 hours, written in plain language and aligned with Xactimate pricing so your insurance adjuster sees exactly what we see.
Next comes extraction and cleanup. We remove standing water, pull out unsalvageable materials, and start HEPA vacuuming soot from every surface. Smoke odor removal involves hydroxyl generators or thermal fogging—not masking sprays. We’re eliminating the source, not covering it up.
Structural drying and dehumidification run continuously, with moisture levels checked every 48 hours. Once everything’s dry and clean, we rebuild—drywall, paint, flooring, trim. You’re not coordinating five different contractors. It’s one team, one timeline, one point of contact.
Final walkthrough happens before we call it done. Then we follow up 14 days later to make sure you’re still satisfied and nothing’s been missed.
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Fire restoration isn’t just cleaning up ash. It’s a multi-phase process that addresses fire, smoke, water, and structural damage all at once.
You get emergency water extraction and drying—because firefighting efforts often cause as much damage as the flames. We pull standing water, set up commercial dehumidifiers, and monitor moisture levels until everything’s bone dry. Mold doesn’t get a chance to start.
Smoke damage cleanup covers walls, ceilings, contents, and HVAC systems. Soot gets HEPA-vacuumed and chemically treated. Odor removal uses hydroxyl machines and thermal fogging to break down smoke particles at the molecular level. Your home won’t smell like a campfire six months from now.
Contents pack-out and storage protect your belongings while we work. We inventory, clean, and store furniture, electronics, documents, and anything else salvageable. Specialty items—photos, artwork, important papers—get extra care.
Fishers homes near State Road 37 or along 116th Street tend to be older, with crawl spaces and attics that trap smoke. We clean those too. If your HVAC system was running during the fire, ductwork gets cleaned and sanitized so you’re not circulating soot every time the heat kicks on.
Reconstruction is the final step. We don’t just patch and paint—we restore your property to pre-loss condition or better, handling everything from framing to finish work.
Call as soon as the fire department clears the scene and says it’s safe to re-enter. Every hour you wait, soot and smoke are actively damaging your property.
Soot is acidic. It etches glass, corrodes metal, and permanently discolors porous surfaces like drywall and fabric. Smoke odor gets worse over time because particles continue settling deeper into materials. Water from firefighting starts breeding mold within 24 hours.
The sooner we start containment, extraction, and cleaning, the more we can save—and the less you’ll pay overall. Waiting a week can turn a $15,000 restoration into a $40,000 rebuild.
Most homeowners policies in Indiana cover fire and smoke damage restoration, including water damage from firefighting efforts. Coverage typically includes emergency services, structural repairs, contents cleaning, and temporary living expenses if your home is uninhabitable.
What matters is documentation. Insurers want photos, moisture maps, detailed scopes of work, and itemized estimates. We handle all of that within 24 hours of our first visit, using Xactimate software that adjusters recognize and trust.
We also act as a liaison between you and your insurance company—answering their questions, walking them through the damage, and making sure you’re not leaving money on the table. You’re already dealing with enough. Navigating a claim shouldn’t be one more thing on your plate.
Smoke odor can be completely eliminated—but only if it’s done right. Masking sprays and air fresheners don’t work. They cover the smell temporarily, then it comes back.
Real odor removal means breaking down smoke particles at the molecular level. We use hydroxyl generators and thermal fogging to neutralize odor-causing compounds in the air and embedded in surfaces. Hydroxyl technology is safe to run while people and pets are present, and it treats the entire space—walls, furniture, ductwork, everything.
If smoke infiltrated your HVAC system, we clean the ductwork too. Otherwise, you’re just recirculating soot and odor every time the system runs. Once treatment is complete, your home smells like a home again—not like something burned down inside it.
Fire damage is structural—burned materials, charred wood, melted fixtures. Smoke damage is chemical and pervasive. Both require different approaches.
Fire damage restoration involves demolition, disposal, and rebuilding. We remove destroyed materials, assess structural integrity, and reconstruct walls, floors, and ceilings. It’s visible, measurable, and straightforward.
Smoke damage is trickier. Smoke travels through your entire property, settling on surfaces you’d never think to check—inside cabinets, behind baseboards, in air ducts. It’s acidic and corrosive, continuing to damage materials long after the fire is out. Restoration requires deep cleaning, chemical treatment, HEPA filtration, and odor neutralization across every affected area.
Most fire events involve both. You can’t just fix the burned section and ignore the smoke. That’s why full fire restoration addresses everything at once.
Timeline depends on the extent of damage, but most residential fire restorations in Fishers take two to six weeks from start to finish.
Emergency response and initial cleanup happen in the first 24 to 48 hours—water extraction, soot removal, containment setup. Drying and dehumidification run three to seven days, depending on how much water was used and what materials were affected.
Once everything’s dry and clean, reconstruction begins. A single-room fire might need one week of rebuild work. Whole-home damage can take four to six weeks, especially if we’re replacing drywall, flooring, cabinetry, and trim.
We update you every 48 hours with photos and progress reports so you’re never wondering what’s happening. And we coordinate with your insurance adjuster to keep approvals moving and avoid delays.
Yes. Contents pack-out and storage is part of full fire restoration, especially when smoke or water has affected your belongings or when we need space to work.
We inventory everything we remove, clean it using specialized techniques for different materials, and store it in a climate-controlled facility until your property is ready. Electronics get wiped down and tested. Fabrics are cleaned and deodorized. Documents and photos receive extra care to prevent further damage.
You get a detailed list of what was packed out, what was cleaned, and what couldn’t be saved. When reconstruction is done, we bring everything back and put it where it belongs. You’re not juggling multiple companies or wondering where your stuff ended up. It’s all handled under one roof.
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