Hear from Our Customers
The fire’s out, but the damage keeps spreading. Smoke particles settle deeper into walls and ductwork. Soot turns acidic and starts etching glass and metal. The smell gets worse, not better.
You need someone on-site fast who knows how to stop secondary damage before it doubles your loss. That means containment, HEPA filtration, and equipment that pulls moisture out of places you can’t see. It also means someone who can document everything your insurance company needs while you’re still trying to process what just happened.
When fire restoration is done right, you get your property back in pre-loss condition. Not “good enough.” Not “close.” Back to what it was, with the documentation to prove it and the follow-up to make sure nothing was missed.
We’ve been handling fire and smoke damage across Central Indiana since 2016. We’re IICRC-certified in fire restoration, water damage, and structural drying—not because it looks good on a website, but because it’s the only way to do this work correctly.
We answer our phone 24/7. A real person, not a voicemail. And we’re on-site in Frances within 60 to 90 minutes, not “sometime tomorrow.” Our crews wear shoe covers, set up containment barriers, and treat your property like it’s our own.
BBB A+ rated. Locally owned. And we’ve worked with every major insurance carrier, so we know what they need before they ask for it.
You call. We answer—live, not a recording. Within the hour, our crew is on-site doing a full fire damage inspection: checking for structural issues, hidden moisture, and the extent of smoke and soot contamination.
We document everything with photos and moisture readings, then start containment. That means sealing off unaffected areas, setting up negative air machines with HEPA filters, and protecting your belongings from cross-contamination. If contents need to be moved, we pack them out to a climate-controlled facility.
Next comes the actual cleanup: soot removal using dry chem sponges and specialized cleaners, thermal fogging or ozone treatment for smoke odor, and structural drying if water damage is involved. We clean your HVAC ducts so you’re not recirculating smoke particles every time the furnace kicks on.
You get a detailed report within 24 hours, then updates every 48 hours until the job’s done. Before we leave, we do a walkthrough with you and schedule a follow-up inspection two weeks later to make sure nothing was missed.
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Fire restoration isn’t just about cleaning visible soot. It’s about finding and fixing damage you can’t see yet—and making sure your insurance claim covers what it should.
In Frances and across Central Indiana, we’re dealing with older housing stock and homes that weren’t built with modern fire barriers. That means smoke travels farther and settles deeper. Indiana also sees higher-than-average lightning strikes, and with 57 tornadoes in 2024 alone, storm-related electrical fires are more common than most people realize.
Our service includes emergency board-up and tarping, complete smoke and soot removal, odor neutralization, content pack-out and storage, HVAC duct cleaning, structural drying, and full reconstruction if needed. We also handle the insurance side: Xactimate-aligned estimates, direct billing, and a dedicated claims liaison who speaks their language so you don’t have to.
You’re not just getting a cleanup crew. You’re getting someone who knows how to document thermal imaging, moisture maps, and material inventories the way adjusters expect to see them—which means fewer disputes and faster approvals.
We’re on-site in Frances within 60 to 90 minutes of your call, 24 hours a day. That’s not an estimate—it’s our standard.
Speed matters because fire damage doesn’t stop when the flames go out. Soot becomes more acidic over time and starts permanently etching surfaces. Smoke odor sets deeper into porous materials. And if water was used to fight the fire, you’ve got 24 to 48 hours before mold starts growing in hidden cavities.
Our trucks are stocked with containment materials, HEPA air scrubbers, moisture meters, and thermal imaging cameras. We start mitigation the moment we arrive, not after we “assess the situation” for three days. The faster we move, the more of your property we can save—and the lower your final restoration cost.
Most homeowners policies cover fire damage restoration, including smoke cleanup, structural repairs, and temporary living expenses. But coverage depends on your specific policy, deductible, and how well the claim is documented.
That’s where we come in. We’ve worked with every major carrier—State Farm, Allstate, Nationwide, you name it—and we know exactly what they need to approve a claim. We use Xactimate software, the same estimating tool your adjuster uses, so our numbers match theirs from the start.
We also provide a dedicated claims liaison who handles the back-and-forth with your insurance company. You’ll get detailed photo documentation, moisture maps, and material inventories within 24 hours of our initial visit. And if there’s a dispute, we have the certifications and data to back up every line item. You shouldn’t have to fight your insurance company while you’re trying to recover from a fire.
Smoke odor doesn’t just sit on surfaces—it penetrates drywall, insulation, ductwork, and anything porous. Masking it with air fresheners or repainting over it doesn’t work. You need to neutralize the odor at the molecular level.
We start by removing all soot and residue using dry chem sponges and specialized cleaners. Then we treat affected areas with thermal fogging or hydroxyl generators, which break down odor-causing particles instead of just covering them up. If the smoke traveled through your HVAC system—which it almost always does—we clean the ducts so you’re not recirculating contaminated air every time your furnace runs.
For severe cases, we use ozone treatment in unoccupied spaces. Ozone is aggressive and effective, but it requires proper containment and clearance testing before you move back in. We don’t cut corners, and we don’t leave until the smell is gone—not “better,” gone.
Fire damage is deceptive. You might see soot on the walls and think you can wipe it down, repaint, and move on. But soot is acidic and corrosive—it keeps damaging surfaces even after you’ve “cleaned” it. And smoke doesn’t stay where the fire was. It travels through wall cavities, settles in insulation, and hides in places you’d never think to check.
DIY cleanup also puts you at risk. Soot contains toxic byproducts—carbon monoxide residue, heavy metals, and chemical irritants—that require proper PPE and disposal. If there’s any water damage from firefighting efforts, you’ve got 24 to 48 hours before mold takes hold in hidden spaces. Miss that window, and you’re dealing with two problems instead of one.
IICRC-certified fire restoration means we have the training, equipment, and insurance-backed documentation to do this right the first time. We use thermal imaging to find hidden damage, moisture meters to track drying progress, and HEPA filtration to keep contaminants from spreading. You’re not just paying for labor—you’re paying for the knowledge and tools that prevent bigger problems down the road.
It depends on the size of the fire, the extent of smoke migration, and whether there’s water damage involved. A small kitchen fire with localized smoke damage might take three to five days. A whole-house fire with structural repairs could take several weeks.
What slows most projects down isn’t the work—it’s waiting for insurance approvals, change orders, or subcontractors who don’t show up. We control our schedule. Our crews are in-house, IICRC-certified, and accountable to us, not a franchise or a third-party contractor network.
You’ll get a realistic timeline during the initial inspection, and we update you every 48 hours with photos and progress notes. If something changes—we find hidden damage, the adjuster requests more documentation, or materials are delayed—you’ll know immediately, not three days later. We also schedule a two-week follow-up after completion to make sure everything is holding up and nothing was missed.
Yes, and older homes require a different approach. Many homes in Frances and the surrounding area were built before modern fire codes, which means fewer fire barriers, more balloon framing, and materials that allow smoke to travel farther and faster.
Older homes also tend to have plaster walls, hardwood floors, and trim work that can’t just be ripped out and replaced. We know how to clean and restore these materials without destroying their character or value. That means using gentler cleaning methods, testing products in inconspicuous areas first, and knowing when to restore versus replace.
We’re also EPA RRP-certified, which matters if your home was built before 1978 and has lead-based paint. Sanding or demolition in those homes requires containment, special disposal, and documentation. We handle all of that so you’re not dealing with EPA violations on top of fire damage. You get your home back the way it was—or better—without cutting corners or losing the details that make it yours.
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