Hear from Our Customers
The smoke smell is gone. The soot is cleaned from every surface, including the ones you didn’t know were affected. Your belongings are sorted, cleaned, and stored safely while repairs happen. The structure is sound again—walls, ceilings, electrical, HVAC—all inspected and restored to code.
Your insurance adjuster has everything they need because we documented every inch of damage within 24 hours. You’re not waiting weeks to hear back or wondering what’s covered. You have a timeline, a plan, and someone who answers the phone every time you call.
That’s what fire restoration should look like. Not chaos. Not confusion. Just competent people doing the work while you focus on what matters.
We’ve been handling fire and smoke restoration across the Indianapolis metro for over eight years. We’re IICRC-certified in water restoration, applied structural drying, and microbial remediation—which matters because fire damage rarely comes alone. You’re dealing with water from firefighting efforts, potential mold from humidity, and structural risks you can’t see.
New Britton’s older housing stock and Indiana’s freeze-thaw cycles mean fire damage here often reveals hidden problems—asbestos in older materials, lead-based paint, compromised foundations. We’re EPA RRP certified and trained to handle those situations safely.
We’re not the biggest name you’ll find. We’re the team that shows up in under 90 minutes, stays until the job is done right, and doesn’t disappear once the check clears.
You call our live-answer line—no voicemail, no dispatch center—and we’re on-site within 60 to 90 minutes. First priority is safety and containment. We assess structural integrity, shut off utilities if needed, and set up containment barriers with HEPA filtration to keep smoke and soot from spreading to unaffected areas.
Within 24 hours, you get a full damage report with photos, moisture mapping, and an Xactimate-aligned estimate your insurance company will recognize. Our claims liaison walks you through what’s covered and what to expect. No surprises.
Then we start the actual restoration. Smoke and soot removal using commercial-grade equipment you don’t have access to. Thermal fogging and hydroxyl machines to eliminate odors at the molecular level—not just mask them. We pack out and store your salvageable belongings in a secure facility while we dry, repair, and rebuild.
Electrical systems, HVAC ducts, drywall, insulation—everything gets inspected and restored to pre-loss condition. You get progress updates every 48 hours. When we’re done, we walk the property with you and follow up 14 days later to make sure you’re satisfied.
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Fire damage inspection and structural assessment to identify visible and hidden damage. Smoke damage cleanup across all affected surfaces—walls, ceilings, floors, and contents. Soot removal using specialized equipment and techniques that won’t damage your property further.
Odor elimination through advanced deodorizing methods like thermal fogging, ozone treatment, and hydroxyl generators. Water damage mitigation from firefighting efforts, including extraction, drying, and dehumidification to prevent mold growth. Complete contents pack-out, cleaning, and secure storage while restoration work happens.
Repair and reconstruction of fire-damaged structures, including drywall, framing, electrical systems, and HVAC components. HVAC duct cleaning to remove smoke particles and prevent odors from recirculating. Full documentation and insurance liaison services to streamline your claim.
In New Britton, where many homes were built before 1980, we also handle asbestos and lead-paint protocols if those materials are disturbed during restoration. We’re EPA RRP certified and follow strict containment procedures to keep your family safe.
It depends on the extent of damage. Minor smoke and soot cleanup usually takes three to seven days. Moderate damage with some structural repair might take two to four weeks. Severe fire damage requiring significant reconstruction can take two to six months.
The biggest variables are the size of the affected area, whether there’s water damage from firefighting, and how quickly your insurance approves the scope of work. Weather can also delay timelines—Indiana winters can slow drying and exterior work.
We give you a realistic timeline upfront based on what we see during the initial inspection. Then we update you every 48 hours so you’re never guessing where things stand.
Most homeowner policies cover fire damage, including smoke and soot cleanup, water damage from firefighting efforts, and structural repairs. But coverage varies depending on your policy limits, deductible, and the cause of the fire.
That’s why we provide Xactimate-aligned estimates within 24 hours—it’s the same software most insurance adjusters use, which speeds up approvals. Our claims liaison works directly with your adjuster to document everything and answer their questions. We take detailed photos, moisture maps, and progress reports so there’s no ambiguity about what needs to be done.
If your claim gets delayed or disputed, we can work with you on payment plans for non-covered items. But in most cases, fire restoration is fully covered once you meet your deductible.
Yes, but it takes the right equipment and process. Smoke odor doesn’t just sit on surfaces—it penetrates porous materials like drywall, insulation, upholstery, and ductwork. Cleaning visible soot isn’t enough.
We use thermal fogging to neutralize odor molecules in the air and on surfaces. Hydroxyl generators break down odor compounds at the molecular level without leaving chemical residues. Ozone treatment is another option for severe cases, though it requires the space to be unoccupied during treatment.
We also clean or replace HVAC filters and duct systems so smoke particles don’t keep recirculating. If materials like carpet padding or insulation are too saturated, we remove and replace them. The goal is complete odor elimination—not masking it with air fresheners.
Call us first, then call your insurance company. The faster we can contain the damage, the less it spreads and the lower your restoration costs. Smoke and soot are acidic—they keep damaging surfaces every hour they sit.
Don’t try to clean anything yourself. Using the wrong products or techniques can make smoke stains permanent or damage materials further. Don’t run your HVAC system—it’ll spread soot throughout the house.
If it’s safe to enter, open windows for ventilation but don’t touch electronics or appliances until they’ve been inspected. Take photos for your records, but leave the detailed documentation to us. We’ll have a full report ready for your adjuster within 24 hours.
Absolutely. Water damage from fire hoses and extinguishing agents is one of the most common secondary issues after a fire. That water soaks into floors, walls, and insulation—and if it’s not dried within 24 to 48 hours, mold starts growing.
We’re IICRC-certified in water restoration and applied structural drying, so we handle extraction, drying, and dehumidification as part of the fire restoration process. We use industrial dehumidifiers, air movers, and moisture meters to track progress and make sure everything is completely dry before we rebuild.
We also remove fire-retardant foams and chemical residues left by firefighting efforts. Those materials can be corrosive and hazardous if not cleaned properly.
The national average insurance claim for a house fire is around $77,000, but costs vary widely based on damage severity. Minor smoke cleanup might run $3,000 to $8,000. Moderate damage with some structural work could be $15,000 to $40,000. Severe fires requiring major reconstruction can exceed $100,000.
We provide free estimates and transparent Xactimate-aligned pricing so you know exactly what you’re looking at. Most of the cost is covered by insurance once you meet your deductible. For non-insurance work or items outside your policy, we offer discounts for military members, seniors, first responders, and teachers.
The real cost isn’t just dollars—it’s time and stress. The longer you wait to start restoration, the more damage spreads and the higher the final bill. That’s why we prioritize speed and documentation from day one.
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