Hear from Our Customers
You’re not just cleaning up soot. You’re trying to figure out if your home is safe, what your insurance will actually cover, and whether that smoke smell will ever come out of your daughter’s bedroom.
Fire damage doesn’t stay where it starts. A kitchen fire sends smoke into every closet, through your HVAC system, into insulation you can’t even see. You need someone who knows how to find it, document it for your claim, and remove it completely—not just mask it with air freshener.
When the work is done right, you walk back into a home that feels like yours again. No lingering odor when you open the linen closet. No soot streaks reappearing on the ceiling. No wondering if you missed something that’ll show up in six months. Just your space, restored and safe, with everything documented so your insurance adjuster has no reason to lowball the claim.
We handle fire and smoke restoration across Old Bargersville and the south Indianapolis area. We’re IICRC-certified in fire restoration and contents cleaning, which means our technicians have passed the industry’s actual standards—not just attended a weekend seminar.
We answer our phone 24/7. Not a voicemail, not an answering service—a real person who can dispatch a crew to your property in 60 to 90 minutes. Old Bargersville’s growth means more homes, more families, and unfortunately, more fire calls. We’ve seen everything from electrical fires in older homes near the historic district to kitchen fires in the new subdivisions around Stones Crossing.
You’re working with a local team that uses the same estimating software your insurance company does, shows up when we say we will, and doesn’t leave until you’re confident the job is done.
First, we get someone on-site fast—usually within 90 minutes. They’ll assess the damage, take photos and videos, and explain what needs to happen next. If your home isn’t safe to stay in, we’ll tell you. If it is, we’ll protect the unaffected areas with containment barriers and HEPA filtration so soot and smoke particles don’t spread.
Next comes documentation. We walk through with your insurance adjuster, map out every affected surface, and build an estimate using Xactimate—the same software your insurance company uses. That alignment matters because it reduces the back-and-forth and gets your claim moving faster.
Then we start the actual restoration. Soot removal with specialized brushes and solvents. Smoke odor elimination using hydroxyl generators or thermal fogging, depending on what the damage calls for. Contents cleaning for anything that can be saved—we pack it out, restore it off-site, and return it when your home is ready. Structural repairs come last, and we handle those too if needed.
You get progress updates every 48 hours. We do a final walkthrough with you before we call it done, and we follow up 14 days later to make sure nothing’s been missed.
Ready to get started?
You’re getting emergency board-up and tarping if your home has structural openings. Soot and smoke residue removal from walls, ceilings, and contents. Odor elimination that actually works—not just covering up the smell. Contents pack-out, cleaning, and secure storage while the work happens. HVAC duct cleaning if smoke traveled through your system.
In Old Bargersville, we see a lot of secondary water damage from fire suppression. Firefighters do their job, but that means you’re often dealing with standing water, soaked insulation, and potential mold growth on top of the fire damage itself. We handle the water extraction and structural drying as part of the same response, so you’re not calling two different companies.
Insurance coordination is part of the service. We provide the documentation your carrier needs, communicate directly with adjusters, and make sure nothing gets missed in the estimate. If you’re tracking living expenses because your home is uninhabitable, we’ll walk you through what your policy likely covers and how to document it.
This isn’t just about making your house look clean again. It’s about restoring safety, air quality, and the feeling that your home is actually yours.
We’re on-site in 60 to 90 minutes, any time of day or night. That includes weekends and holidays.
Speed matters because fire damage gets worse the longer it sits. Soot becomes harder to remove. Smoke odor sets deeper into porous materials. Acid residues from burned plastics start etching glass and corroding metal. If there’s water from firefighting efforts, you’ve got a ticking clock on mold growth—usually 24 to 48 hours in Indiana’s humidity.
When you call, you talk to a real person who dispatches a crew immediately. We don’t wait until morning. We don’t put you on a list. Someone’s heading to your property while you’re still on the phone, and they’ll have the equipment and authority to start protecting your home the moment they arrive.
Most homeowners policies in Indiana cover fire damage, including cleanup, repairs, and sometimes living expenses if your home is uninhabitable. But “covered” doesn’t always mean “paid in full without a fight.”
We use Xactimate to build estimates—the same software your insurance company uses. That creates alignment from the start and reduces the chance of disputes over line items. We document everything with photos, moisture maps, and detailed scope notes. We’ll walk through the property with your adjuster so they see exactly what we see.
Here’s what trips people up: insurance might cover cleaning the room where the fire happened, but not the smoke damage three rooms away. Or they’ll approve surface cleaning but not duct cleaning, even though smoke traveled through your HVAC. We know what to document and how to present it so your claim reflects the actual scope of damage. You’re not navigating this alone.
Yes, but only if it’s done right. Smoke odor doesn’t just sit on surfaces—it penetrates drywall, insulation, ductwork, and anything porous. Painting over it or spraying deodorizer won’t work. You need to remove the source.
We start with physical cleaning using specialized solvents that break down soot and tar residues. Then we treat affected materials with hydroxyl generators or thermal fogging, depending on the severity. Hydroxyls work at a molecular level to neutralize odor compounds in the air and on surfaces. Thermal fogging uses a heated mist that penetrates the same places smoke did, bonding with odor particles and neutralizing them.
If smoke traveled through your HVAC system—and it almost always does—we clean the ductwork too. Otherwise, every time your furnace kicks on, you’re recirculating that smell. It’s not a quick fix, but when it’s done, the odor is gone. Not masked. Gone.
Anything that can be saved, we save. We pack out contents that need off-site cleaning—furniture, clothing, electronics, family heirlooms—and transport them to our facility. Each item is photographed, inventoried, and cleaned using the appropriate method. Soft contents might go through specialized dry cleaning. Hard surfaces get wiped down with formulated solvents. Electronics are tested and deodorized.
Everything is stored in a secure, climate-controlled space until your home is ready. Then we bring it back and place it where it belongs. You’re not doing this yourself, and you’re not wondering if that smoke smell will ever come out of your couch.
Some items can’t be saved. We’ll tell you that up front and document it for your insurance claim. But our job is to restore as much as possible, and we’ve gotten very good at it. You’d be surprised what can come back with the right cleaning process.
It depends on the extent of the damage, but most residential fire restoration projects in Old Bargersville take one to three weeks. A small kitchen fire with localized smoke damage might be done in a week. A fire that spread through multiple rooms or required structural repairs can take a month or more.
The timeline breaks down like this: emergency services and damage assessment happen day one. Documentation and insurance coordination take a few days. Cleaning and odor removal usually take one to two weeks. Structural repairs, if needed, add time depending on scope.
We give you a realistic timeline up front and update you every 48 hours. If something changes—materials are delayed, the adjuster needs more documentation, we find hidden damage—you’ll know immediately. The worst part of restoration is the uncertainty. We do everything we can to eliminate that.
We don’t file the claim for you—that’s your call to your insurance company. But once it’s filed, we handle almost everything else. We coordinate directly with your adjuster, provide all the documentation they need, and build estimates using the same software they use.
We’ll meet your adjuster on-site and walk through the damage together. We take detailed photos and videos. We explain what needs to be done and why. If they push back on something—say, cleaning ductwork or replacing insulation—we provide the technical justification. Most adjusters appreciate working with a restoration company that speaks their language and documents thoroughly.
You’ll get copies of everything we send to your insurance company. If there’s a dispute, we’ll provide additional documentation or bring in a third-party inspector if needed. The goal is to get your claim approved quickly and fully so the work can move forward without you fronting money you shouldn’t have to.
Local Resources
Useful Links
Other Services we provide in Old Bargersville
