Hear from Our Customers
You’ve noticed the smell. Maybe the dark spots behind the toilet or along the basement wall. Your kid’s cough won’t quit, and you’re wondering if it’s the house.
Mold doesn’t announce itself until it’s already a problem. And once you see it, you’re dealing with more than a cleaning issue—you’re looking at potential structural damage, health risks, and an insurance claim you’re not sure how to file.
Here’s what happens when mold remediation is done right: the air clears. The musty smell disappears. Your home stops feeling like a liability. You get documentation that satisfies your insurance carrier, a moisture map that shows exactly what was affected, and a follow-up plan that keeps it from coming back. No more wondering if you missed a spot or if it’s growing behind the drywall.
We’ve been handling emergency restoration work in College Meadows and across Central Indiana since 2016. We’re IICRC-certified in Water Restoration, Applied Structural Drying, and Applied Microbial Remediation—credentials that mean we follow the same protocols your insurance company expects.
We know Indiana’s climate. The humid summers, the freeze-thaw cycles, the older housing stock that wasn’t built with vapor barriers. We’ve seen what happens when a sump pump fails during a spring storm or when a slow roof leak goes unnoticed for months.
You’re not getting a national franchise with a local sticker. You’re getting a family-owned crew that answers the phone live, shows up in under 90 minutes, and treats your home like it matters—because it does.
You call. We answer—live, not a voicemail. Within 60 to 90 minutes, a certified tech is at your door with moisture meters, thermal imaging, and containment equipment.
First, we assess. We map the affected areas, document everything with photos, and explain what needs to happen. No upselling, no scare tactics. If it’s a small issue, we’ll tell you. If it’s bigger than it looks, we’ll show you why.
Next, we contain it. HEPA-filtered negative air machines and physical barriers keep mold spores from spreading to clean areas of your home. Then we remove the contaminated materials—drywall, insulation, flooring—whatever can’t be salvaged. We don’t just spray and paint over it.
After removal, we dry and treat the space. Antimicrobial application, structural drying, odor neutralization. You get a detailed report within 24 hours, then updates every 48 hours until the job’s done. At the end, we walk you through the space and schedule a 14-day follow-up to make sure nothing’s come back.
Ready to get started?
Every mold remediation project starts with a full inspection and moisture assessment. You’re not guessing where the problem is—you’re seeing it mapped out with readings and images.
Containment comes next. We seal off the work area, set up HEPA filtration, and protect the rest of your home. You won’t find mold dust on your couch or spores in your HVAC system when we’re done.
Removal is surgical. We pull out affected materials, bag and dispose of them properly, and treat surfaces with EPA-approved antimicrobials. If your crawl space is damp or your basement has standing water, we handle that too—because mold cleanup doesn’t work if the moisture source is still active.
College Meadows homes, especially older ones near wooded areas or with finished basements, face higher humidity levels and drainage challenges. We’ve worked in enough local properties to know where water hides and how Indiana’s seasonal swings create the perfect conditions for mold growth. That’s why our process includes post-remediation monitoring and humidity control recommendations specific to your home’s layout and age.
We’re on-site in 60 to 90 minutes after your call. Mold remediation is time-sensitive—not because mold grows overnight, but because the longer it sits, the more it spreads and the harder it becomes to contain.
When you call our live-answer line, you’re talking to someone who can dispatch a certified tech immediately. No answering service, no “we’ll call you back tomorrow.” We know that if you’re calling about mold, you’ve already spent too much time worrying about it.
Our trucks are stocked with containment barriers, HEPA filtration units, moisture meters, and antimicrobial treatments. We don’t need to go back to the shop for equipment. We show up ready to assess, contain, and start the remediation process the same day.
It depends on what caused the mold. If it’s the result of a sudden, covered event—like a burst pipe, storm damage, or appliance failure—most policies will cover remediation. If it’s from long-term neglect or maintenance issues, they usually won’t.
Here’s where it gets tricky: insurance companies want documentation. They want proof of the damage, a scope of work, and pricing that aligns with industry standards. That’s where we come in.
We use Xactimate, the same estimating software your insurance adjuster uses. We document everything with photos, moisture maps, and detailed notes. And we have a dedicated claims liaison who communicates directly with your carrier, so you’re not stuck playing middleman. We’ve worked with enough claims to know what gets approved and what gets denied—and we build our reports accordingly.
Cleanup is surface-level. Remediation is structural. If you spray bleach on visible mold and wipe it down, you’ve cleaned it. But you haven’t addressed what’s behind the drywall, under the flooring, or inside the HVAC system.
Mold remediation means removing contaminated materials, treating affected surfaces with antimicrobials, controlling moisture, and preventing future growth. It’s not about making it look better—it’s about making it safe.
Here’s the test: if you can still smell it after cleaning, it’s still there. Mold has a root system that penetrates porous materials like wood, drywall, and insulation. You can’t scrub that away. You have to cut it out, bag it, and dispose of it properly. Then you treat the area, dry it completely, and verify with moisture readings that the environment won’t support regrowth.
You fix the moisture problem. Mold needs water to grow. If you remove the mold but leave the leak, the condensation, or the humidity issue, it’s coming back.
During our assessment, we don’t just look at the mold—we look at what caused it. Is your crawl space damp? Is there a plumbing leak you didn’t know about? Is your bathroom exhaust venting into the attic instead of outside? We identify the source and address it as part of the remediation process.
After we’re done, we give you a moisture map and humidity recommendations. In College Meadows, where basements and crawl spaces are common, that often means improving ventilation, installing a dehumidifier, or regrading drainage around the foundation. We also schedule a 14-day follow-up to recheck moisture levels and make sure nothing’s returned. If it has, we handle it—no runaround.
Not usually, but it depends on the size and location of the affected area. If we’re remediating a single bathroom or a section of basement, you can stay. We contain the work area with plastic barriers and negative air pressure, so mold spores don’t spread to the rest of your home.
If the contamination is extensive—say, multiple rooms or a central HVAC system that’s circulating spores—we’ll recommend temporary relocation. Your health and safety come first, and we’re not going to tell you it’s fine to stay if it’s not.
We also take precautions to minimize disruption. Our crew wears shoe covers, uses HEPA vacuums, and cleans up daily. We’re not leaving dust and debris all over your house. And because we work fast—most residential mold jobs are done in three to five days—you’re not dealing with a drawn-out construction project.
Look for IICRC certification, specifically the Applied Microbial Remediation Technician (AMRT) credential. That’s the industry standard for mold remediation, and it means the company has been trained in containment, removal, and safety protocols.
You also want to see Water Restoration Technician (WRT) and Applied Structural Drying (ASD) certifications, because mold and water damage go hand in hand. If a company can’t properly dry a structure, they can’t prevent mold from returning.
Beyond certifications, ask about insurance relationships. Do they use Xactimate? Do they have a claims liaison? Can they provide references from insurance carriers? A company that works regularly with insurers knows how to document properly, price fairly, and get claims approved. That’s not just convenient—it’s a sign they’re doing the work correctly.
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