Hear from Our Customers
When water invades your space, every minute counts. You’re not just dealing with wet floors and soggy belongings—you’re racing against mold growth, structural damage, and insurance deadlines that could cost you thousands.
We extract water completely, dry everything thoroughly, and document every step for your insurance claim. No hidden moisture. No mold surprises later. No endless back-and-forth with your insurance company.
Your property gets restored to pre-damage condition while you focus on what matters most to you. That’s the difference between amateur cleanup and professional water damage restoration.
Elite Commercial Cleaning Services knows Carmel’s unique water challenges. We’ve seen how spring storms overwhelm storm drains on Main Street. We understand how older homes near the Arts District handle basement moisture differently than newer Midtown developments.
Our IICRC-certified technicians respond to water emergencies across Hamilton County with industrial-grade equipment that most companies don’t invest in. We’re not just another restoration company—we’re your neighbors who happen to be really good at fixing water damage fast.
When Carmel families and businesses need water damage restoration, they call us because we show up, we know what we’re doing, and we get it right the first time.
First, we assess the damage and stop the water source if it’s still active. Our moisture detection equipment finds water you can’t see—behind walls, under flooring, in structural materials that look dry but aren’t.
Next comes complete water extraction using truck-mounted pumps and industrial vacuums. We remove standing water fast, then place strategic air movers and dehumidifiers to pull moisture from materials and air. This isn’t about drying the surface—it’s about eliminating every trace of moisture that could cause problems later.
Finally, we sanitize affected areas, treat for mold prevention, and restore your property to pre-damage condition. Throughout the process, we document everything your insurance company needs to process your claim quickly and completely.
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Your water damage restoration includes emergency water extraction, structural drying, mold prevention treatment, and complete sanitization. We handle contents restoration for salvageable belongings and provide detailed documentation for insurance claims.
In Carmel, we see water damage from burst pipes during winter freezes, storm water intrusion during heavy spring rains, and appliance failures in both residential and commercial properties. Our response covers everything from minor leaks to major flooding events.
Each restoration project gets industrial-grade equipment including truck-mounted extractors, commercial dehumidifiers, and air movement systems designed to dry structures completely. We monitor moisture levels throughout the process and don’t consider the job complete until readings show your property is thoroughly dry and safe.
We provide 24/7 emergency response throughout Carmel and typically arrive within 60-90 minutes of your call. Time is critical in water damage situations—mold can begin growing within 24-48 hours, and structural damage worsens the longer water remains.
Our rapid response includes immediate water extraction to stop further damage, moisture assessment to identify all affected areas, and emergency board-up or tarping if needed. We understand that water damage doesn’t wait for business hours, which is why our certified technicians are always on call.
The faster we can begin extraction and drying, the better chance we have of saving your belongings and minimizing repair costs.
Most homeowner’s insurance policies cover sudden and accidental water damage, such as burst pipes, appliance failures, or roof leaks from storms. However, coverage varies significantly depending on the water source and your specific policy terms.
We work directly with insurance companies and can help you navigate the claims process. Our team documents all damage thoroughly, provides detailed estimates, and communicates directly with adjusters to ensure you receive fair compensation for necessary restoration work.
Flood damage from external sources typically requires separate flood insurance through NFIP. We’ll help you understand what’s covered and work within your policy limits to maximize your restoration while minimizing out-of-pocket expenses.
Mold prevention starts with rapid water extraction and complete structural drying within the first 24-48 hours. We use industrial-grade dehumidifiers and air movers to remove moisture from the air and building materials, creating an environment where mold cannot establish itself.
Our moisture detection equipment identifies hidden water in wall cavities, under flooring, and in other areas that appear dry but retain moisture. We monitor humidity levels throughout the drying process and don’t consider areas dry until moisture readings meet industry standards.
When necessary, we apply antimicrobial treatments to affected surfaces and remove porous materials that cannot be adequately dried. This comprehensive approach prevents mold growth rather than trying to remediate it after it appears.
Professional water damage restoration involves comprehensive moisture removal, structural assessment, sanitization, and restoration to pre-damage condition. Simply drying visible areas leaves hidden moisture that causes ongoing problems like mold growth, wood rot, and structural deterioration.
Our restoration process includes moisture mapping to find all affected areas, controlled drying using commercial equipment, antimicrobial treatment, and air quality testing. We also assess structural integrity and recommend repairs to prevent future issues.
DIY drying might handle surface moisture, but it typically misses moisture trapped in wall cavities, subfloors, and insulation. This hidden moisture creates expensive problems months later that cost far more than proper restoration would have initially.
Most water damage restoration projects take 3-7 days for complete drying and initial restoration, depending on the extent of damage and materials affected. Minor water damage in a single room might be completed in 2-3 days, while major flooding can take 1-2 weeks.
The drying phase typically requires 72-96 hours of continuous equipment operation, but we monitor progress daily and adjust equipment as needed. Factors like humidity levels, temperature, airflow, and the types of materials affected all influence drying time.
We provide daily updates on progress and won’t remove equipment until moisture readings confirm complete drying. Rushing the process to meet arbitrary timelines leads to incomplete restoration and problems later.
Yes, we work with all major insurance companies and have established relationships with adjusters throughout the Indianapolis area. We understand different insurers’ requirements and documentation standards, which helps expedite your claim process.
Our team provides detailed damage assessments, scope of work documents, and progress photos that insurance companies need for claim approval. We can also communicate directly with your adjuster and provide additional documentation if requested.
We offer direct billing arrangements with most insurance companies, which means you pay only your deductible upfront rather than the full restoration cost. This reduces your financial burden during an already stressful situation and ensures restoration begins immediately.
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