Hear from Our Customers
You walk back into a space that’s completely restored. No musty odors lingering in corners. No warped floors or water stains on walls. No wondering if mold is growing behind drywall.
Your insurance claim gets handled by professionals who know exactly what documentation adjusters need. Your property gets dried using commercial-grade equipment that removes moisture from places you can’t even see.
The chaos stops when our certified technicians arrive. We assess everything, explain what needs to happen, and give you a clear timeline. No surprises, no guesswork, no endless contractor delays.
Elite Commercial Cleaning Services has been handling water emergencies in Greenwood for years. We know how spring storms can overwhelm drainage systems in older neighborhoods. We understand why basements flood in Johnson County even when it’s not raining.
Our IICRC-certified technicians have seen every type of water damage this area throws at properties. Burst pipes during February cold snaps. Sump pump failures when the power goes out. Storm water backing up through floor drains.
You’re working with restoration professionals who live and work in this community. We understand Greenwood building codes, work with local insurance adjusters regularly, and know which problems require immediate attention versus what can wait.
We start with a complete moisture assessment using professional detection equipment. Not just looking at obvious water—we’re checking inside walls, under flooring, and in areas where hidden moisture causes problems later.
Water extraction begins immediately with powerful pumps and vacuums designed for different water types. Clean water from a burst pipe gets handled differently than contaminated water from a sewage backup or storm flooding.
Drying comes next with industrial dehumidifiers and air movers positioned strategically throughout your property. We monitor moisture levels daily and adjust equipment as needed until everything meets proper drying standards. Then we handle repairs, reconstruction, and final cleanup to restore your property completely.
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Water damage restoration in Greenwood means understanding local conditions that affect drying and recovery. High humidity levels in summer. Freezing temperatures that complicate winter water damage. Soil conditions that make basement flooding common in certain neighborhoods.
Your restoration includes antimicrobial treatments to prevent mold and bacteria growth. Content cleaning and pack-out services for belongings that can be saved. Structural repairs using materials that meet current building standards, not just replacing what was there before.
We handle the insurance paperwork, coordinate with adjusters, and provide detailed documentation of all work performed. You get a single point of contact throughout the entire process instead of juggling multiple contractors and vendors.
We’re on-site within 60 minutes of your call, 24 hours a day. Water damage gets exponentially worse every hour it’s left untreated, especially in Greenwood’s humid climate where mold can start growing within 24-48 hours.
Our emergency response trucks carry everything needed to begin immediate water extraction and moisture control. We don’t show up just to assess and schedule work for later—we start the restoration process immediately.
Fast response is critical because insurance companies often reduce coverage for damage that could have been prevented with quicker action. The sooner we can stop the damage progression, the more we can save and the lower your overall costs will be.
Most homeowner’s policies cover sudden and accidental water damage like burst pipes, appliance failures, or roof leaks from storm damage. Gradual leaks or flood damage from external sources typically require separate coverage.
We work directly with your insurance company from day one. Our team knows exactly what documentation adjusters need, how to present estimates properly, and which restoration methods get approved versus questioned.
During our initial assessment, we’ll review your policy coverage and explain what’s likely covered versus what might be your responsibility. We handle all communication with your adjuster and provide detailed reports that support your claim.
Mold prevention requires complete moisture removal within 24-48 hours, which is challenging in Greenwood’s climate. We use commercial-grade dehumidifiers and air movers designed for Indiana’s humidity levels, not basic rental equipment.
Our moisture monitoring goes beyond surface drying. We check inside wall cavities, under flooring, and in other hidden areas where moisture can linger. Materials that can’t be properly dried get removed and replaced rather than creating future mold problems.
We also apply EPA-approved antimicrobial treatments to affected areas. These treatments don’t just kill existing mold spores—they prevent new growth during the drying process when conditions are still favorable for mold development.
Safety first—avoid electrical hazards by staying away from outlets, switches, and appliances in wet areas. If you can safely access your electrical panel, shut off power to affected areas.
Stop the water source if possible and safe to do so. For plumbing leaks, locate your main water shutoff valve. For roof leaks, place containers to catch dripping water and move belongings away from the area.
Call us immediately, even if it seems minor. Small leaks can cause major hidden damage, especially in Greenwood’s older homes where water can travel through walls and floors before becoming visible. Document everything with photos for insurance, but don’t delay professional help.
Drying typically takes 3-5 days depending on the amount of water, affected materials, and seasonal conditions. Greenwood’s humidity levels can extend drying times, especially for hardwood floors and thick drywall.
Complete restoration including repairs and reconstruction usually takes 1-2 weeks for most residential projects. Larger commercial properties or extensive damage may require longer timelines.
We provide daily moisture readings and progress updates so you know exactly where things stand. Our goal is complete restoration as quickly as possible while ensuring the work is done right to prevent future problems.
Yes, we restore both residential and commercial properties throughout Greenwood and Johnson County. Commercial water damage often requires faster response due to business interruption costs and employee safety concerns.
Our commercial services include emergency board-up, content pack-out and storage, and coordination with multiple insurance policies. We understand the urgency of getting businesses operational again and have the equipment capacity for large-scale projects.
Whether it’s a flooded office building, retail space with roof damage, or industrial facility with equipment water damage, we handle commercial restoration with the same attention to detail and customer service as residential projects.
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