Hear from Our Customers
You’re not just paying to remove standing water. You’re preventing the $11,000 in hidden damage that shows up three months later when your drywall crumbles or black mold spreads behind your baseboards.
Every hour water sits, it wicks deeper into subflooring, insulation, and wall cavities. Our thermal imaging catches moisture you can’t see, and our dehumidifiers pull it out before structural damage sets in. We document everything with photos and moisture readings so your insurance claim goes through without a fight.
Within 24 hours, you’ll get a full moisture map and damage assessment. Every 48 hours after that, you’ll know exactly where we are in the drying process. No guessing. No waiting by the phone. Just consistent updates until your property tests dry and safe.
We handle the water emergencies that can’t wait—burst pipes in Brownsburg, flooded basements in Avon, sewage backups in Plainfield, and storm damage across Danville. We’re locally based, IICRC-certified in Water Restoration (WRT), Applied Structural Drying (ASD), and Applied Microbial Remediation (AMRT).
Our crews know Hendricks County’s older housing stock and how Indiana’s freeze-thaw cycles stress your plumbing. We’ve seen what happens when a sump pump fails during spring melt or when a water heater lets go at 2 a.m. That’s why we staff a live-answer line around the clock and commit to on-site arrival within 60 to 90 minutes.
You’ll work with the same lead technician from emergency call through final walkthrough. No handoffs. No confusion about who’s responsible. Just one point of contact who knows your property and your claim inside out.
First, we contain the damage. Plastic sheeting and negative air pressure keep contaminated air and moisture from spreading to dry areas of your home. We wear shoe covers and set up HEPA filtration so you’re not tracking sewage or mold spores into your living space.
Next, we extract standing water with truck-mounted pumps, then place commercial dehumidifiers and air movers based on the moisture map we create with thermal cameras. You’ll see exactly which walls, floors, and ceilings are wet and how we’re targeting each zone. If contents are at risk, we pack them out to climate-controlled storage until restoration is complete.
We monitor moisture levels daily and adjust equipment as needed. Drywall and framing need to hit specific moisture content thresholds before we pull equipment—rushing this step is how contractors create mold problems six months later. Once everything tests dry, we walk you through the results, provide a final report for your insurance company, and follow up in 14 days to confirm no new issues have surfaced.
Ready to get started?
Every water damage job in Hendricks County gets the same core protocol: emergency water extraction, moisture mapping, structural drying, antimicrobial treatment, and odor neutralization. If you’re dealing with a sewage backup or contaminated floodwater, we escalate to Category 3 protocols with full PPE and EPA-compliant disposal.
Hendricks County sees a lot of basement flooding from inadequate drainage and older sump systems, especially in Brownsburg and Avon where clay soil doesn’t absorb runoff well. We handle crawl space drying with specialized low-profile equipment and can coordinate with your plumber or electrician if the source needs repair before we finish drying.
For insurance claims, we use Xactimate pricing and provide a dedicated liaison who speaks your adjuster’s language. You’ll get a detailed scope of work, progress photos uploaded to a shared portal, and line-item documentation that matches what your policy covers. If your HVAC system circulated contaminated air during the event, we’ll clean ductwork and replace filters to prevent respiratory issues down the line. And if the damage exposed you to trauma or biohazard conditions, our AMRT-certified techs can handle that remediation under the same roof—no need to vet another contractor while you’re already stressed.
We commit to 60 to 90 minutes from your call to boots on the ground, any time of day or night. That response window matters because the first three hours determine whether you’re looking at a straightforward dry-out or a full mold remediation project later.
Our crews stage equipment locally, so we’re not driving in from Indianapolis or waiting for a franchise dispatch center to route your call. You’ll speak with someone who knows Hendricks County geography and can give you an honest ETA based on current conditions.
If we’re delayed by weather or another active emergency, we’ll tell you immediately and talk through interim steps you can take to minimize damage—like shutting off water supply, moving valuables to high ground, or opening windows if it’s safe. Transparency beats overpromising every time.
It depends on the source. Insurance typically covers sudden, accidental events like burst pipes, appliance leaks, or storm-driven rain through a roof or window. What they won’t cover is damage from long-term neglect—a slow leak you ignored for months or a roof that’s been failing for years.
Sewage backups require a separate endorsement on most policies, and sump pump failures often need specific rider coverage. If you’re not sure what you carry, we can review your declarations page during our initial walkthrough and tell you what’s likely to be covered based on the damage we’re seeing.
We align our estimates with Xactimate pricing, which is the software most adjusters use, so there’s no sticker shock when your claim gets processed. Our liaison will photograph everything, document moisture readings, and provide the technical justification your insurance company needs to approve the scope. You’re not fighting this alone.
Most residential dry-outs take three to five days if we catch them early and the structure isn’t heavily saturated. Larger losses—like a finished basement that took on several inches of water—can run seven to ten days depending on how much demo is required and whether we’re drying out insulation and subfloor.
Sewage backups and Category 3 contamination add time because we have to remove affected materials, treat surfaces with antimicrobial agents, and verify air quality before we call it complete. If mold is already growing when we arrive, expect an additional remediation phase with containment and HEPA filtration that can add several days.
We don’t pull equipment early to hit a timeline. Drywall needs to measure below 12% moisture content, and framing lumber needs to hit species-specific thresholds before it’s safe to close up walls. Cutting corners here is how you end up with hidden mold and a secondary claim six months later.
Shut off the water source if you can do it safely—main valve for a burst pipe, supply line for an appliance leak. If water is still actively flowing, that’s your first priority. Then kill power to any affected rooms at the breaker panel to avoid electrical hazards.
Move valuables and furniture to dry areas if you can do it without wading through deep water. Don’t use a regular vacuum to suck up water—you’ll ruin the motor and potentially shock yourself. Open windows if weather permits to start air circulation, but don’t crank up the heat or AC trying to dry things out yourself. You’ll just drive moisture deeper into wall cavities.
Call us before you call your insurance company if you want. We can assess the damage, give you a rough scope, and help you decide whether it makes sense to file a claim or pay out of pocket. Once you file, that claim stays on your record even if the payout is less than your deductible, so it’s worth having that conversation first.
Yes. Sewage and Category 3 water require different protocols than a clean water leak. We’re IICRC-certified in Applied Microbial Remediation, which means our techs know how to handle black water contaminated with bacteria, viruses, and pathogens that cause serious illness.
We suit up in full PPE, establish negative air containment so contaminated air doesn’t spread, and remove porous materials like drywall, insulation, and carpet pad that can’t be safely salvaged. Hard surfaces get treated with EPA-registered antimicrobials, and we verify air quality with post-remediation testing before we clear the space.
Hendricks County’s older sewer lines and combined stormwater systems mean backups are more common than people realize, especially during heavy spring rains when municipal systems overload. If you’ve had one backup, you’re at higher risk for another, so we’ll also walk you through prevention options like backwater valves during our final consultation.
Small jobs—a leaking water heater that affected one room—typically run $1,500 to $3,000. Larger losses like a flooded basement or multi-room event can range from $5,000 to $15,000 depending on how much demo, drying, and antimicrobial treatment is required.
Sewage backups cost more because of the contamination protocols and disposal requirements. If mold has already started growing, that’s a separate remediation scope with its own pricing, usually starting around $2,000 for a contained area and scaling up based on square footage and material removal.
We provide a detailed written estimate before we start any work beyond emergency extraction, and we’ll review it with you line by line so you understand what you’re paying for. If you’re filing an insurance claim, your out-of-pocket cost is usually just your deductible—we bill the carrier directly for approved amounts. For non-insurance jobs, we offer discounts to military members, seniors, first responders, teachers, and new customers.
Local Resources
Useful Links
Other Services we provide in Hendricks
