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The standing water is just the start. What you’re really dealing with is hidden moisture in your subflooring, behind drywall, and inside wall cavities that’ll turn into mold in 24 to 48 hours if it’s not handled right.
You need a water damage company that shows up with thermal imaging and moisture meters, not just a shop vac. That’s how you find the water you can’t see. That’s how you avoid tearing out drywall six weeks later because someone missed a wet stud.
When the job’s done, your floors are dry to the touch. Your walls pass moisture tests. Your insurance adjuster has every photo, reading, and timeline they need. And you’re not wondering if something got missed.
That’s what proper water damage restoration looks like. No callbacks. No surprises. Just a home that’s actually dry.
We’re IICRC-certified in water restoration, structural drying, and microbial remediation. We’re not a franchise cleaning crew with a weekend certification. We’re a local damage restoration service that works directly with your insurance carrier and shows up with the credentials adjusters actually respect.
We’ve handled everything from burst pipes in Urmeyville’s older homes to basement flooding after those heavy spring storms that roll through Indiana every year. We know the clay-heavy soil around here doesn’t drain well. We know your basement’s probably seen water before.
We answer our phone 24/7. We’re on-site in 60 to 90 minutes. And we don’t leave until you understand what happened, what we’re doing, and what comes next.
First, we extract the standing water. That’s the obvious part. Then we set up containment barriers and HEPA filtration so the rest of your house stays clean and dry while we work.
Next comes moisture mapping. We use thermal cameras and pin-type meters to find every wet surface, even the ones you can’t see. We document everything with photos and readings because your insurance company will ask for it, and we’d rather give them too much than not enough.
Then we bring in commercial dehumidifiers and air movers. Depending on how much water we’re dealing with, drying takes anywhere from three to five days. We check moisture levels every day and update you every 48 hours so you’re never guessing where things stand.
Once everything passes final readings, we walk you through the space, show you the numbers, and schedule a follow-up two weeks later to make sure nothing’s changed. If you need reconstruction after that, we can handle it or connect you with someone who can.
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Every water damage restoration job includes emergency water extraction, moisture detection, structural drying, antimicrobial treatment, and full documentation for your insurance claim. We also handle contents pack-out if your belongings need to be moved and stored while we dry the structure.
If your HVAC system was running when the water damage happened, we’ll inspect your ductwork. Water events can push contaminants through your vents, and the last thing you want is mold spores circulating after we’ve dried everything out.
Urmeyville sits in an area where frozen pipes are a real problem every winter. If a pipe bursts in your crawl space or behind a wall, we’ll dry the space, treat it, and coordinate with your plumber so the repairs happen in the right order. You shouldn’t have to manage three different contractors when one call can handle it.
We also offer discounts for military members, first responders, seniors, and teachers on jobs that aren’t going through insurance. If you’re paying out of pocket, we’ll make sure the price is fair and aligned with what your carrier would’ve paid anyway.
We’re on-site in 60 to 90 minutes after you call, and we answer the phone 24/7. Not a voicemail. Not an answering service. A real person who can dispatch a crew immediately.
Speed matters because mold starts growing within 24 to 48 hours of water exposure, and the longer water sits, the more it spreads into subflooring, insulation, and wall cavities. The faster we extract and start drying, the less demolition you’ll need and the lower your total claim cost will be.
If it’s the middle of the night and your basement just flooded, we’re not telling you to wait until morning. We’re already loading the truck.
It depends on what caused the water damage. If a pipe burst, your roof leaked during a storm, or your water heater failed, most policies will cover it. If the damage happened because of a maintenance issue you ignored, like a slow leak you didn’t fix, the carrier might deny the claim.
We work directly with insurance companies and use Xactimate pricing, which is the same software adjusters use to estimate jobs. That means fewer disputes and faster approvals. We’ll also assign you a dedicated claims liaison who handles the paperwork, photos, and communication with your adjuster so you’re not stuck playing middleman.
If your claim gets denied or you’re not sure whether to file, we’ll walk you through your options. We’ve been doing this long enough to know what carriers will and won’t pay for, and we’re not going to tell you to file a claim that’s going to get rejected.
Drying usually takes three to five days depending on how much water we’re dealing with, what materials got wet, and how long the water was sitting before we arrived. A burst pipe you caught in an hour is a lot faster to dry than a basement that flooded overnight.
We check moisture levels daily with calibrated meters and don’t pull equipment until everything passes. Rushing the dry-out is how you end up with mold three weeks later, and we’re not doing that to save a day.
After drying is complete, reconstruction depends on how much demolition was needed. If we only had to pull baseboards, you’re looking at a few days. If we had to remove drywall and insulation, it’ll take longer. We’ll give you a timeline after the initial assessment so you know what to expect.
First, stop the water source if you can. If it’s a burst pipe, shut off your main water valve. If it’s a roof leak, put a bucket under it. If it’s a flooded basement and the water’s still rising, don’t go down there until you know it’s safe.
Next, call us. Don’t start tearing out drywall or throwing away belongings until we document everything. Your insurance company needs photos of the damage before any repairs start, and if you’ve already gutted the room, there’s nothing left to photograph.
Move any furniture or valuables out of the water if it’s safe to do so, but don’t worry about drying things yourself. Box fans and household dehumidifiers won’t pull enough moisture to stop mold growth. You need commercial equipment running 24/7, and that’s what we bring.
Yes. We’re IICRC-certified in applied microbial remediation, which means we’re trained to remove mold safely and treat the surfaces so it doesn’t come back. If you’ve got visible mold growth, we’ll set up containment, run HEPA filtration, remove affected materials, and treat everything with antimicrobial solutions.
Mold grows fast in Indiana’s humid climate, especially in basements and crawl spaces where airflow is limited. If your water damage happened more than 48 hours ago and you’re seeing discoloration or smelling something musty, there’s a good chance mold is already growing behind the surface.
We handle the testing, removal, and post-remediation verification so you’re not hiring three different companies. And if your insurance claim covers mold remediation, we’ll document everything the same way we do for water damage so there’s no gap in your coverage.
Most water damage restoration jobs range between $3,000 and $12,000 depending on the size of the affected area, how long the water was sitting, and whether we need to remove drywall or flooring. A small bathroom with a leaking toilet is a lot less expensive than a finished basement that flooded.
We use Xactimate pricing, which is the same software your insurance adjuster uses. That means our estimates match what your carrier expects to pay, and you’re not stuck with a bill that’s twice what the adjuster approved.
If you’re paying out of pocket, we’ll give you a transparent estimate up front with no surprise charges later. And if you’re military, a first responder, a teacher, or a senior, we’ll apply a discount. We’re not here to inflate costs. We’re here to dry your property and get your life back to normal.
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