Hear from Our Customers
The smoke smell is gone. Not masked—gone. Your walls, floors, and belongings are clean or replaced. Your HVAC system isn’t recirculating soot every time it kicks on.
You’re not wondering if the insurance company is going to cover it, because we’ve already documented everything, aligned our estimate with what adjusters expect to see, and billed them directly. You didn’t have to become a restoration expert or a claims negotiator overnight.
The parts of your home or building that weren’t touched by fire stayed that way. We contained the work zone, used HEPA filtration, and didn’t track damage into clean areas. When we walked you through the finished job, you saw the difference—and two weeks later, we followed up to make sure it stayed that way.
We handle fire and smoke restoration the way it should be handled: fast, thorough, and with zero runaround. We’re IICRC-certified, BBB-accredited, and we’ve been serving Lamong and the surrounding areas for over eight years.
Central Indiana’s older housing stock—homes built 40+ years ago with outdated electrical systems—means fire risk is higher here than in newer developments. We see it regularly. Electrical fires, kitchen fires, furnace malfunctions. When it happens, you need a crew that knows the building codes, the insurance process, and how to get your property livable again without cutting corners.
We’re local, we’re available 24/7, and we actually answer the phone. That matters when you’re standing outside at 2 a.m. watching firefighters pack up.
You call our live-answer line. Not a voicemail, not an answering service—a real person who can dispatch a crew to your property in Lamong within 60 to 90 minutes in most cases.
We assess the damage, take photos, and start containment right away to protect areas the fire didn’t reach. Then we handle the water damage from firefighting efforts—because your property didn’t just burn, it also got soaked. We extract water, set up drying equipment, and begin smoke and soot removal using HEPA filtration and specialized cleaning agents.
Within 24 hours, you get an initial report with photos, moisture readings, and a scope of work. Every 48 hours after that, we send progress updates. If you’re filing an insurance claim, we build the estimate in Xactimate, the same software your adjuster uses, and we bill your carrier directly. You’re not fronting tens of thousands of dollars and waiting for reimbursement.
Once the structure is clean and dry, we handle contents restoration or replacement, odor neutralization with ozone or hydroxyl generators, and HVAC cleaning so you’re not breathing in soot every time the heat kicks on. Then we walk you through the finished work and follow up two weeks later.
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Fire damage inspection and documentation. Smoke damage cleanup across all affected surfaces. Water extraction and structural drying from firefighting efforts. Soot and ash removal. Contents pack-out, cleaning, and secure storage if needed. HVAC system cleaning and deodorization to prevent recontamination. Odor elimination using ozone or hydroxyl technology that neutralizes smoke particles on a molecular level—not air fresheners or cover-ups.
In Lamong and Central Indiana, older homes with wood framing, plaster walls, and crawl spaces present unique challenges. Smoke penetrates deeper into porous materials, and water from hoses can sit in hidden cavities and cause mold growth within 48 hours. We address both risks with thermal imaging, moisture mapping, and antimicrobial treatment where needed.
We also coordinate directly with your insurance company. That means we provide the documentation they require, we speak their language, and we don’t surprise you with charges that won’t be covered. If you’re paying out of pocket, we offer discounts for military members, seniors, first responders, and teachers on non-insurance jobs.
We’re on-site within 60 to 90 minutes in most cases. Our line is answered 24/7 by a real person who can immediately dispatch a crew to your property in Lamong, IN.
Speed matters because the longer smoke residue and water sit, the worse the damage gets. Soot becomes harder to remove. Water soaks deeper into framing and subfloors. Odors set in. We start containment, extraction, and documentation right away to stop secondary damage before it starts.
You’ll have an initial assessment, photos, and a moisture map within hours—not days. That’s also what your insurance company needs to start processing your claim, so the faster we document, the faster you can move forward.
Most homeowners and commercial property policies cover fire damage restoration, including smoke cleanup and water damage from firefighting. We work directly with your insurance carrier to make the claims process as simple as possible.
We document everything using the same software adjusters use—Xactimate—so our estimates align with what they expect to see. We bill your insurance company directly, which means you’re not paying upfront and waiting months for reimbursement. We also have a dedicated claims liaison who communicates with your adjuster, answers their questions, and advocates for full coverage.
If there’s a dispute or a gap in coverage, we’ll walk you through it and explain your options. We’ve handled hundreds of insurance-backed fire restoration projects across Central Indiana, so we know how to navigate the process and protect your interests.
Smoke odor doesn’t come out with air fresheners or ventilation. It requires neutralization at the molecular level, and that’s what we do using ozone generators and hydroxyl machines.
These systems produce molecules that bond with smoke particles embedded in walls, carpets, ductwork, and furniture, breaking them down chemically. We also clean all affected surfaces with specialized agents designed for soot and tar residue, and we clean or replace HVAC filters and ductwork so your system isn’t redistributing smoke every time it runs.
If the odor has penetrated porous materials like drywall or insulation beyond what cleaning can address, we remove and replace those materials. We don’t leave until the smell is gone—and we follow up two weeks later to confirm it stayed gone.
We assess every item individually. Some contents can be cleaned on-site. Others need to be packed out, taken to our secure restoration facility, cleaned with specialized equipment, and returned when your property is ready.
Soft goods like clothing, curtains, and upholstery go through deodorization and cleaning processes that remove smoke residue without damaging fabric. Hard surfaces like furniture, electronics, and appliances are cleaned, tested, and restored where possible. Items that can’t be saved are documented with photos for your insurance claim.
You’re not making these decisions alone. We walk you through what’s salvageable, what’s not, and what your insurance will cover for replacement. Everything we pack out is inventoried, stored securely, and returned to you clean and odor-free.
Yes. Every fire restoration project includes water damage mitigation, because fire hoses dump hundreds of gallons of water into your property in a matter of minutes.
We extract standing water, remove soaked materials that can’t be dried, and set up industrial dehumidifiers and air movers to dry out the structure. We monitor moisture levels in walls, floors, and ceilings using thermal imaging and moisture meters, and we don’t pull equipment until readings are back to normal.
If water has been sitting for more than 48 hours before we arrive, we also treat for mold risk using antimicrobial agents and containment. In Central Indiana’s humidity, mold can start growing fast—especially in crawl spaces and basements common in older Lamong homes. We address that risk upfront so you don’t have a secondary problem three weeks later.
It depends on the extent of the damage, but most residential fire restoration projects take one to three weeks from start to finish. Smaller jobs—like a kitchen fire contained to one room—can be completed in under a week. Larger losses involving multiple rooms, structural repairs, or contents restoration take longer.
We give you a timeline during the initial assessment, and we update you every 48 hours as work progresses. If something changes—materials are delayed, insurance needs more documentation, hidden damage is discovered—we tell you immediately and adjust the schedule.
What we don’t do is disappear for days at a time or leave your property half-finished. We’re on-site daily, we communicate clearly, and we don’t consider the job done until you’ve walked through it with us and confirmed everything meets your expectations.
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